Susie Ruston McAleer

MD and Founder
21 Consultancy
Susie Ruston McAleer is an accomplished expert in research, innovation, and governance, dedicated to driving positive change and fostering inclusive digital innovation globally. For nearly two decades, she has empowered governments worldwide to leverage digital transformation for societal progress. As the founder of the digital innovation firm, 21C, Susie serves as a solution strategist, concept builder, and architect for award-winning digital research and innovation endeavours. Her exceptional track record includes securing over 20 multi- million Euro funding awards, notably Europe's inaugural Local Digital Twin project, recognised with a World Smart Cities Award.
Currently, Susie contributes to research initiatives on AI trust (THEMIS 5.0), critical thinking elevation for combating disinformation (TITAN), responsible data sharing (DS2), and leveraging digital twins for positive energy districts (BIPED). In pivotal consultancy roles, she has shaped Microsoft's public sector strategy, and informed IBM's perspectives on public sector technologies. Susie's contributions also extend to the scientific community, where she has authored and edited numerous specialist papers and journals, including a seminal book on eParticipation published by the United Nations and the Council of Europe. With a blend of practical experience and scholarly insight, Susie continues to help drive the discourse on digital governance, shaping a more inclusive, efficient, and responsive public sector.